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Registered
Join Date: Sep 2001
Location: Dismal Nitch, AZ
Posts: 9,042
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Quote:
Originally Posted by Baz
Yo Brad,
FWIW I had a new customer tell me earlier this week that I was the only one who returned phone calls promptly of all the trades he had dealt with recently.
The only one.....
I was a little taken back when he said that.
Business 101.....return phone calls asap.
Also my parents raised me to be courteous, thankfully!
Like you though.....it really amazes me how many don't understand this concept.
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When I had my business I got tons of action from clients who reported that their providers would be slow to respond to phone calls. And was always complimented on my quick replies - within hours.
Snooze you lose, I found out.
__________________
Don
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"Fully integrated people, in their transparency, tend to not be subject to mechanisms of defense, disguise, deceit, and fraudulence."
- - Don R. 1994, an excerpt from My Ass From a Hole in the Ground - A Comparative View
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