[fastfredracing]

Here is another perspective. As a small business, one man operation, there is just no possible way I can field every incoming communication that comes at me.
I find that between answering incoming land line calls, cell phone calls, walk ins, e mails, and texts, then the calls that I have to make in the course of doing business, that there is rarely a 5 minute span where I am not communicating with someone.
The juggling act of me answering the telephone, while simultaneously returning texts, all the while trying to work is sometimes comical.
Frequently , if I have a lot of work to do for the day/week, the only way that I can get it done is to just set the phones down, and go to work. Then the problem is that after working my can off all day, I find that I have 35 messages to return.