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My company absolutely requires that customer calls be returned promptly if not answered before the third ring. Our field folks can not be more than 15 min early or late without a phone call. They are tracked by gps. Very customer centric organization. We have had sustained growth even in the teeth of this terrible economy. I think part of this is how we treat our customers.
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gary
70T coupe forever almost done
88 Carrera Targa diamond blue
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