|
Call up and get it reversed. I've done it. Ebay goes into knee-jerk mode to appease the buyers. If you call up and explain you shipped it ASAP and the rest is because of delays beyond your control you'll be OK.
They are counting on you to contest it- in other words, you have to earn your $$$$ from them.
PS- being a cell phone, make sure you follow everything and take plenty of pictures, and being an AAPL product, take it to the APPL store and get them to diagnose it, and give you a receipt showing a clean bill of health. I sold an Macbook on Ebay back in 2010, and had it fully tested with receipt and of course it passed.
Scumbag buyer paid too much for it, I bought it for $400, used it for a year and she bid $600+ and it was worth about $400 on Ebay. Anyhow, she complained to ebay that it was misrepresented, didn't work right, shut off and on, etc. I had to point out the Ebay that there was a receipt pictured on the original ad, showing the clean bill of health from AAPL themselves. Sent them a .pdf copy, and that ended that.
Another situation, I bought a used car stereo amplifier that was represented to be working. I got it, it had 3 dead channels. I complained, Ebay gave me my $$$, then the seller complained, said I took it apart, they gave the money back to him, I complained again, showing what I "took apart" was just a fuse I replaced, and I got my money, and got to keep the amp.
In other words, Ebay just refunded me out of their pocket...
rjp
__________________
In the movies only bad guys sleep in king size beds.
|