Two week wait? What is there only one guy who works for them? It's a 5 minute job to pull a meter.
Line up a electrician. Then call the non emergency number for the fire dept. Tell them the power went out in your building and you traced it to the shutoff. When you reset it there was sparks and ask if they can send someone to check it out as your worried the building will burn down. They will send a truck (no lights or sirens) and they will go "yep it's been arcing" and they will call the E company to pull the meter. Your electrician fixes the problem and meter is replaced.
