Quote:
Originally Posted by LeeH
The spout on the stainless Delta faucet I installed in our kitchen in 2004 developed some pitting over the last couple of years. Ran across the manual recently and noticed it said "Lifetime Finish Guarantee." Called up Delta just to see what that meant. They asked for the model number and my address. Said the new spout would be here in three days. That was it. No proof of purchase, no questions about what cleaners we'd used. Just sent a new one out.
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I'm a big fan of Delta and second the recommendation to buy from plumbing supply vs big box. Delta has great warranty service and for the wearable bits (seals, washers, etc.). They can be found just about anywhere and for cheap. We are about to break ground on a significant addition and remodel. One of the few things we, the architect and the builder agreed on was Delta for the faucets. My Dad owns, manages and maintains a couple dozen group homes. He buys Delta. -J