HAD used it for years, until the program made a mistake. 3 yrs ago, TT miscalculated the amount of state tax. I received audit, bill from state for missed taxes, and penalty for non payment. How would any of you like to get a bill from the state for approx $7000 in September?!
Of course TT is "guaranteed" right? If you plan on filing a claim, you better have lots of time on your hands.
In the end, they did refund the cost of the program...
Have never/will never use them again.