[Baz]

My take is - who was the person who called - just an employee or the manager - or the owner?

In the big picture it doesn't matter because perception is reality.

But if it was just an employee following company procedure....that employee did something not consistent with what most manager/owners would do - however it happened.

It would be interesting to hear back after you speak to them and tell us how it all went down.

Forensically speaking of course.

Sometimes the devil's in the details with these situations.