Quote:
Originally Posted by wdfifteen
When I worked at GM in the early '80s one of my jobs was figuring out if supplied parts that did not comply with GM's original drawings could be used anyway. The reason, of course, was GM could get the parts for some ridiculously low price. One of the parts I had to evaluate was a brass brake line fitting. Makes you think.
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Patrick,
I think those days are gone (at least I hope they are). Every morning there is a meeting with staff and each department reports on the day to day activities. The first report is always from EHS (Environment, Health and Safety) and the second is Quality. The department reports on quality alerts, complaints, costumer concerns from either OE or aftermarket. All of this is taken seriously and there are weekly meetings to review a potential line down (from lack of parts) or of product found unacceptable at the assembly line. The meetings are essentially a 7D problem solving analysis where we identify the root cause and take corrective action. The report is forwarded to the OE. I, personally, don't like these meetings as they are very time consuming. However you don't want to get on the bad side of the OE because it does jeopardize future business.
Like any other business, you need the meet the customer requirements.