Quote:
Originally Posted by jlynch1960
I think some people are missing the point. If Porsche gave people their money back every time something went wrong, they'd be bankrupt. That said, the guy clearly got a lemon. We have established procedures for dealing with that - take it to arbitration under the lemon law and chances are good you'll get the right result.
He doesn't say, for instance, how many miles he's put on the car or how many days it was in the shop. If he's put, say, 30k miles on the car and it was in the shop for two weeks during that time would you be inclined to give him a full refund? He's not telling the whole story. If it has 2k miles on it and has been in the shop for months on end, he'll get his money back. It's that simple.
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Truth is we don't(or won't know the whole story) but let's break it down a bit. The car seems to be 2013..we're in 2014. He has a laundry list of mishaps..with videos to prove what is happening. Let's say he does have 30k miles...should he have water entering his car which is ONE YEAR OLD? Honestly I understand part of your point...he SHOULD be in court by now. If it does go to court it becomes public record, which in my eyes is worst than handling inhouse. From a safety standpoint the car should be taken off the road. Shame to see a higher end mfg not stepping up to the plate like they should.