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Quote de javadog
Some people say he showed class. I think the opposite, as none of this had to be aired in public.
maybe if porsche had done the right thing originally.. it would never have had to have been aired in public.
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What if it turned out that the majority of the problem was in fact a result of the dealer? Should PCNA be required to pay for the dealer's mistakes? If PCNA thought the dealer had a large part in this, would their original settlement offer look so bad? If he had been legally entitled to a full refund (unlikely) would the attorney he consulted not have told him to pursue it in court?
Lets face it, there's a lot we don't know and I'm not willing to throw Porsche under the bus without all the facts.
It's also possible that the PCNA employee he dealt with was a little wet behind the ears and I have seen the younger generation in the business works make some stupid decisions.
Hard to say.
JR