Quote:
Originally Posted by GH85Carrera
One of my favorite places to eat is great, 100% of the time I have been there the service was the same and everyone I know loves the place. I suggested meeting a friend from out of town there and he did a on-line review check. I guess it proves that no place can please everyone all the time. There were a few horrible reviews. I promised my friend that the place was great. We had a great meal and he was impressed. I suggested he log on and give a positive review but I have no idea if he did.
A few pissed off customers can make a bigger impact with on-line reviews than ever before.
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It certainly can............majority of the customers were 100% happy......but just a few can make a difference