One of our good customers will send me an email and request a new flight or another big print from something we did already for him. He sent me an email at 9:00 PM one evening an I replied with an OK. All he wanted was an additional print from what we had done earlier that day. I logged onto the RIP station from my iPhone while sitting in the living room. I had everything ready for the next morning. I can in and first thing got it printing. I emailed the client that it would be done by 7:30 and he showed up and saw me cut it off of the printer. He smiled and asked what took so long.
He had us a check in 4 days.
