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Finally, someone who actually uses the app chimes in.
Uber exists in many forms. It started in San Francisco over 3 years ago. Originally, it hailed only black cars that were between fares, utilizing existing unused capacity.
Eventually, it morphed into uberX and uber taxi. Uber taxi simply hails a normal cab for you. The driver pays a small percentage of their tip to uber and the rider pays a small booking fee for the convenience of being able to hail the cab from your apartment and have it waiting curbside, rather than walking around outside like an idiot. It charges a normal fare with fixed tip to your credit card. That's the best part, simply being able to get out of the cab once the ride is over. No haggling with he cabbie over paying with cash even though he is legally required to take a card.
UberX are personal cars that act as taxis. The drivers are background checked, but they are amateurs. It's be cheapest way to get around by far at 60-70% of a cab fare (they have dynamic surge pricing based on demand) but you need to know where you are going and how to get there as most UberX drivers are clueless.
UberX is my preferred method of transport around Chicago. Using uber taxi is next. Anything to avoid waiting for a cab. I get ready to leave, check uber, flag my ride, get in the elevator and by the time I'm downstairs, my car is waiting. It's perfect.
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