Quote:
Originally Posted by gregwils
This post is your best strategy. You need to get a shop manual and see what the labor allowance is for everything listed on the receipt. You will probably find that the total hours for everything is well under 100, then multiply that by the hourly rate. My guess is labor is going to be closer to $10k. It's still a very large sum, but about half the current invoice. Keep the negotiation professional, but don't yield and be willing to report this to multiple sources. However, get your facts in order before you do anything - an emotional rant will buy you nothing.
http://forums.pelicanparts.com/porsche-911-technical-forum/820408-just-received-bill.html#post8161137 |
I'm with Greg on this. Have a conversation with the shop. Tell them you would like to see a breakdown of the labor, if possible. Let them know that you have shown the bill to others knowledgeable of this type of work and they all agree that there must be a typographical error in the pricing. Keep the emotion out of it, go in assuming they will correct the error. Save any escalation until the shop has had a chance o make it right. No matter how it goes, let us know.