[masraum]

Originally Posted by widgeon13

Ever heard of LL Bean or Stew Leonard. The most delightful shopping experience you will ever have.

The customer is always right!

Yeah, I don't know about that. There are lots of morons out there and stupidity doesn't need to be catered to.

While in college, I worked part time at the grocery store near the school, a Publix. Across the street from the Publix was an Albertsons. While working in Publix, I saw a little old lady bring a gallon of milk in the Albertsons' brand with the Albertsons name on the bottle back to Publix. The mgr tried to explain to her that she had to have bought it across the street, but she was having none of it. He did eventually take it back, and in that case it was only $2, but there are times when morons try to pull the same kind of crap with much more expensive items.

I also worked at a retail auto parts place. We'd had several customers over the years that tried to have motors replaced for free because of their mistake. I once had a guy come in that was fumin' because we had given him defective brake pads. He had installed the pads backwards, metal plates towards the rotors and pad material towards the pistons, and had driven on them. The pads had very neat circles cut into them by the pistons. Yeah, no, the customer is absolutely not always right.