[RKDinOKC]

This morning I had a help ticket that I took care of quickly and closed it, With a description of the solution. In about 10 minutes the ticket came up again. Another IT guy re-opened the job ticket to assign it to me. Then when I asked why he reopened it he said he was just doing what he is supposed to be doing and to get off his case.

I think someone went from not enough coffee to too much coffee way to quickly.