[Baz]

I believe in the old saying Fool me once.....

Next time when an appointment is made - STRESS in NO UNCERTAIN terms....you need a FIRM FIRM FIRM FIRM FIRM commitment for that time frame - or the appointment will be null and void.

Sometimes it's just a matter of stressing something to someone - so there's a minimal chance for a misunderstanding.

Did I say FIRM?

FIRM!!!