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Looks to be balloon framed walls and overloaded point load of too many bundles around the chimney.
THIS is going to be expensive and not end for a long time. Everyone is going to be pointing fault fingers for sure.
A large portion of the 2nd floor will need to be opened up to pull the wall line back and with the amount of roof damage I'd look to replace the roof structure totally at this point. It'll cost more to fix the stick framing than replace.
Other issue is long term loss of rental income on your end as well.
I'd point my fault at the roofing contractor who overloaded at point loads. As well, if they would of had the roof stripped and papered could of dropped shingles across the entire roof and not had a problem at all.
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