I'm a bit lost for words.
I bought a very cool shirt the last time I was in Byron Bay, Australia (I love this place). And it was my most favorite shirt ever. Somehow

it got a small rip on a sleeve. Probably one of the dogs jumping up or playing games. I was heart broken but thought I'd send the manufacturer and email and see if I could buy a replacement sleeve or bit of fabric to fix it.
I've just received a package, airmailed from Australia, with a
complimentary new shirt, the same size, color, pattern as my ripped one.
Wow. The company is Okanui Classics and the owner Dick Ash sent it to me.