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While it may be easy to criticize Apex for being rash, one thing that stood out from his original post was that this was purchased using a gift cert from his late wife. The emotions tied into this must be enormous.
If we were to wait to act only after logical process was applied there would be far less passion in the world.
I'm not for knee jerk reactions dictating life - often cool heads prevail but we are human and not Vulcan.
Should he have done due deligance and contacted Pelican in a measured and appropriate professional man or expressing his concern, seeking a remedy prior to going public? Well ya, but that's not always going to happen because we are human beings rought with passion which is often pure gut action. Isn't the best way to love life but I would not like the alternitive.
Pelican did right. In my 10 years dealing with them I've not seen been screwed over once. I wish all companies worked like they do. Wayne set a good set of core values in place. Mark and the rest of leadership are tops. Best I've witnessed.
Glad we gave Apex his chance to vent with little condemnation.
But let's try to understand his perspective. It's not just a bent targa skin, it was a conduit of love from his late wife. I'm not so sure if that thing came delivered by a guilded chariot being driven by Steve Macqueen being pulled by winged unicorns farting skittles it would have good enough. He's allowed to B a bit. It's understandable.
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