[Seahawk]

We use web-based tools quite a bit for routine meetings, introductory meetings, etc.

For important, really read the room stuff (share holder meetings, signing BD agreements, contracts, etc.) we meet face-to-face.

We learned the hard way: The company I am the CEO of was in the final stages of completing a deal with a major Midwest semi-tractor manufacturer. Near the end game we decided on a web-ex since one of the NYC guys wanted to participate.

Disaster. The NYC guy is a really great person but you couldn't read that over the video stream. His manner really annoyed the Midwest gents. It took me three months to fix: we are just back to where we were. We are very small and this boo-boo has been a real burden for us.

Live and learn.

For government customers in the DC area we always meet in person: they seem to expect it.