[911SauCy]

OP, what brand was the system?

Aside from a myriad of other things, I offer video conferencing solutions for clients. It does do a lot in terms of inter business travel elimination (exec going to and from China from US once a month for a meeting now does it from his living room), but long distance f2f relational/sales meetings cannot be replaced. Another issue people find is document sharing and manipulation can be limited by the software of the offering.

High end systems all start around $25k and unless the company wants to directly replace employee travel with it, the ROI discussion is a lot of "what-ifs"

Not to mention the commodity end and all other lesser products, like G2M and Skype that people will deal with.