[Jeff Higgins]

As most of you know, I find myself in some pretty out-of-the-way corners of our world when I'm out fixing airplanes. I've found general cussing to be almost universally understood, but I bet it comes off better in person than over the phone. The actual words used seem unimportant - it's all in the delivery. Tone, tempo, volume, gestures - while I only speak two languages, I find I can communicate and understand in just about any when it comes down to this.