[bpu699]

I don't mind paying seperately for shipping, as long as its reasonable.

Your "free shipping" advertisment has sometimes confused me in the past. Some times I put stuff in the cart, assuming shipping will be free, then it rings up that its not. So, I cancel the order until I have more stuff to order at once.

The "free shipping" may not be helping you. There are too many caveats. Its only free "some" of the time.

What really is hurting you, is when you put in a bunch of orders, and find out you will be charged shipping twice as it comes from 2 seperate locations. That should never happen. Its not the customers fault that you are shipping from 2 wharehouses.

Consider offering multiple flat shipping charges. Nice round numbers.

1) Small bits? Fits in a smaller box? 5$
2) Bigger stuff? 10$
3) Heavy/bigger yet? 15$
4) >500? FREE

I wouldn't go higher than that. Any other amount has to be built into the price. And please find a way not to charge for shipping twice, if its from 2 locations...

I appreciate the fact that you offer the service you do, and the website. Yo have to make money! But some of the ways you have been charging for shipping may be turning people off.
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Good luck!

Bo