[gshase]

Our BOA Visa card was De Activated today while we were getting groceries today. Here is the kicker....We called and told Visa we were in the Dominican Republic from Monday - Saturday, Our thought this would stop any problems from occurring. Nope they shut it off and then they don't message us they turned it off. The customer service agent said the reason were suspicious purchases. He asked if we stayed in a hotel in the D.R. and if we had purchased any thing at our regular Pharmacy. I finally asked a supervisor did they look at our NOTICE of leaving the country and she said it was an automatic shutoff. Now I am PISSED. I did tell them a courtesy call had better be placed next time with a human looking over my account. How does a company stay in business operating in this manor? And yes they had my phone number.