yea...I am a Sprint customer....for past 15 years. I will change with next phone purchase.
TERRIBLE TERRIBLE TERRIBLE CUSTOMER SERVICE.
I work in Bellevue and have LTE service, but my home and community are in a zone that is weak 3G at best...
At the time of my last phone purchase, I was fed (and I ate it up) a line of "huge improvements are coming" so I re-upped. Improvements did not come, I am stuck and in trying work twice with their customer service, there has been no positive resolution. I have to have a booster in my house to get calls....
I asked, after 15 years of loyalty and over $20k spent on their service, if they could buy me out of the phones based on the promises of improved and undelivered connectivity, so I may move to a provider that actually services my community and home......nope.
