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Tobra Tobra is offline
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Join Date: Aug 2005
Location: Carmichael, CA
Posts: 53,773
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I did not have any good experiences with Sprint. When they made it so you could change providers and keep your number, I did so. They tried to charge me a ton of fees that they had not business charging me. They kept the account open after I closed it and said they would not close it until I paid them for a bunch of invalid charges. I had keep a very detailed list of the times I had attempted to resolve the same problem with them. I ended up on the phone with some VP in charge of being a pain in the ass. She said she was trying to be reasonable, blah blah, will settle for only $400 and they would leave me alone. I rattled off the list I had, and told them I would pay them the $400 the day the check cleared for my time that they had wasted. I made 3 trips to their store to get the problem resolved, and spent literally hours on the phone with them. I told her I would settle for $1200, or whatever it was, then would send them $400. She said we could call it even, and that was it.
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She was the kindest person I ever met
Old 09-17-2014, 12:07 PM
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