[Rick Lee]

iTunes could be imporved upon so easily, it's even more frustrating that they can't/won't do it. Here's how:

- Make it so that if I want to delete a song from my library, it's gone forever and removed from my phone the next time it synchs.

- Make it so that if I want to purchase a song that's already in my library, it tells me it's already there and asks if I'm sure. Currently it does this sometimes and doesn't always catch duplicates. I have several live and studio versions of the same songs and sometimes forget which or can't find it because I didn't spell it correctly or, as happened last week, forgot to add the "(Oh)" in the title when searching for "Pretty Woman."

- Don't ask me security questions I never set up, like "What's your favorote sports team?" when I would never have used such a question, as I don't follow sports and have no favorite team. I'm locked out of my account now because of this.

- Have a "What would you like to do?" tab prominent on every page in iTunes.

How hard is this? Why does it always take me hours to do anything in iTunes?