[matt911]

I ordered a set of snow tires mounted from them. The tires happened to be directional. They sent me 3 lefts and 1 right.

Their solution was for me to go to a local shop and have them remount and credit me the cost to do so.

They sent me to one of their recommended installers who then informed me they couldn't perform the task because theie equipment couldn't service the low profile of the tire.

The next solution was to take up more of my time and send me to another shop that was further away.

After an e-mail to the VP they did ship me a correctly mounted wheel/tire and took the incorrect one in return.

Ultimately they fixed the issue but not without aggrivation.

If you sell tires you should know how to mount them and have checks in place to insure accuracy.