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Is this bad business?
Just had a new customer in TX call up, she sold out of her flannel shirts fast, called to reorder and added the matching pull-up pants. She wanted 2 of each size in each color across our whole size range. It would be a ton of pants and I know she won't be able to sell them all so I told her 1s across would be better and she could always reorder if she needed.
She's a new store and new store owners always over-order. But it's very possible I left a lot of $ on the table by "saving the customer".
Sometimes I wonder if this is the right thing to do.
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Tru6 Restoration & Design
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