Quote:
Originally Posted by cashflyer
...........It was my experience that they do not want people who are knowledgeable about cars on the staff. They want the lowest cost person who can stand around and occasionally search their database.
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The above about sums it up.
For those of us old enough to remember walking into the locally owned / operated FLAPS and the guy(s) behind the counter were the owner and maybe a semi-retired mechanic who knew exactly what part you needed most of the time and if not, they looked it up in the giant rack of parts books... those days are long gone - never to return.