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Yup just got in touch with someone and they're sending out another with return shipping box. I get that sometimes a used part get returned... and I don't want to be "that customer". I also get that car parts can look beaten up. I get it. I know they're busy.. and they're sending a new part to me. So far they've done the right thing.
I just think as a parts supplier, if your customer is thinking that they've received a used part and it is indeed new as they claim (don't buy it)... why not QA the part better? Clean it up.. you know?
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