[cashflyer]

WildBlue / Exede is now part of ViaSat.
They claim that their new satellite, launched in 2011, will allow them better bandwidth and reliability.

That is also what Hughes was claiming with their new Gen 4, launched around the same time.

From dlsreports.com

Jan 02 2013
Despite promises from HughesNet that their new "Gen4" satellite broadband service would revolutionize broadband, customers continue to complain about sluggish speeds and capacity issues. While much was promised in pre-release press, users in our HughesNet forums say the service is flailing horribly in delivering those promises to many users.

In many instances the new 10-15 Mbps plans are failing to deliver even 2 Mbps for many users, with some seeing speeds as low as 200kbps or so. Many users say speeds that are relatively good in the morning quickly degrade to dial-up quality at night. From the sound of things HughesNet infrastructure simply wasn't ready for the launch, but customers are now being promised improvements in the new year.

The complaints in our HughesNet forum are flowing heavily, with dozens of users telling me they've filed complaints with the Better Business Bureau over the botched product launch. Customers with slow or no service say they then get to deal with long hold times and numerous technician visits with no problem resolution.

The flailing by HughesNet is nothing new. They're one of the most poorly ranked broadband providers in our rankings, courtesy of the fact that most of their customer base has few if any other options. That's good news for wireless broadband companies, who are now offering faster and more consistent LTE wireless service (albeit also with significant usage caps) in many of these markets.