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I've found it to be a good one Baz. Another timely one that I've always tried to abide by is "The key to success is to answer text and e-mails promptly, call back when you say you will, know what the Hell is going on, and be the solution don't add to the problem. Oh, and always show up on time (better an hour early than a minute late)." That's my personal philosophy.
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"Prayer isn't a parachute. It's a compass. It doesn't save you from the storm. It guides you through it." - Bear Grylls
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