Quote:
Originally Posted by t-tom
About 12-13 years ago I was the store near my old house when a big gust of wind ripped the door of my truck out of my hand and right into the side of a brand new Lexus. I was pissed at myself for letting that happen. I sat there for 20-30 min waiting for the people to come out. They never did so I left a note with my phone number and told them to call me and I take care of it. The guy calls and is super nice. I explain what happened said I was sorry about million times. He told me not to worry about its just one of a bunch of dings the car will get over the years and probably the only note he'll get for them.
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Had something similar happen at Home Disappointment when my cart rolled away and dinged the aluminum wheel well trim on a 4-5 year old Chrysler sedan. Waited for the owner, and a man and woman showed up. I explained, apologized; offered to make it right. She was livid, he was mellow. She wanted to take it to the body shop and send me a bill. I said I'd fix it... left my business card and never heard from them.