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As good as the i devices are, that's how bad iTunes is. I like the Apple devices because they just work, I'm not sure why they can't apply the same effort to their primary PC software interface. In our family we have six i devices, and the kids have different account settings and access for parental control. Every sync or update seems to royally screw with those settings, leaving me a few hours of work to fix each device. Sadly I keep buying them because I don't think the alternative is any better.
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