Finally!
I made a reservation for NYE at the casino hotel last week and included in it a pamper package for Sharyn at the day spa. I've been leaving messages on their answering machine for them to call so I could book her a time to get pampered since I made the booking on the 23rd. They finally answered their phone after I left another message earlier this morning. They're bloody lucky, as they were about to get a public bashing on FB if I got the answering machine one more time.
Anyway, the little lady should be nice and relaxed for some NYE shenanigans