[creaturecat]

I ordered a small part from a non-Pelican source in California.
I should have known better.
Here's the deal, does this seem normal? Please tell me it isn't. : )

Previous to ordering, I phoned to ensure that they would ship USPS to Canada.
"No problem", I was told.
The part was back ordered. Two weeks max.
They told me they would need approval for shipping costs.
I waited. Patiently. Almost 2 months.
I get in touch with them, at this point in time.
They tell me that the part has been on their shelf for over a month.
I am now told that they want me to mail a small box to them, postage paid, to receive my part.
fwiw: - The source is a major Porsche dealer, not some fly-by-night operation.
Have I entered a parallel universe here?
Opinions, please.