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Well unless you can cancel the card transaction you are kinda stuck at their mercy.
Have you tried calling them?
If they are not communicating now do you think things will get better?
They have your money and they have your part.
You need to figure out how to get one or the other and it may just involve you sending them the box.
__________________
"I want my two dollars"
"Goodbye and thanks for the fish"
"Proud Member and Supporter of the YWL"
"Brandon Won"
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