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I agree, but look at the flipside. Most start out as nice young, helpful FA's and agents, then eventually get so sick and tired of being treated like crap by so many idiot passengers, that they eventually just say "f**k these idiots. My take is that when they reach that point, it's time to get out of the business and find a new line of work.
Rude, demanding, ******* passengers day after day, month after month, year after year basically create these c*nts you describe.
Chicken or egg?
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