Quote:
Originally Posted by motion
I can't imagine a company employee referring to his customers as PITA.
What airline do you fly for?
|
Well, that's on me for wording it poorly. Certainly 99% of the passengers I've flown don't fall into that category. That 1% however will challenge even the sunniest of dispositions. You've done a lot of travelling, spent a lot of time in airports and seen those particular individuals giving holy hell to the ticket counter, security people, and gate agents. By the time they get to the airplane they're so salty there's just no talking sense to them. I've had a passenger stick his finger into my chest and call me a p***y for not taking off into a 50 knot shear. Most of us could write a book detailing bad passenger behavior if we had the inclination.
In my current job I fly well over 100k a year as a passenger. I'm gold on United, Platinum on AA, and silver on Delta. I experience the same frustrations as all of you. I guess the difference is, I've seen both sides of the coin and choose not to take it out on the crews who are just trying to do their jobs and have no direct control over the conditions.
Apologies if you took offense at the PITA comment, wasn't directed at anyone in particular.
Oh, and I flew for a Delta subsidiary for 13 years and now for a primarily cargo airline.