Quote:
Originally Posted by Nate2046
We can hear them kicking around on takeoff and landing usually and the smell is god awful but I'll take them over PITA passengers any day.
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You have confirmed what I have observed from watching airline employees. Airline employees think of us passengers as just pains in the ass, not paying customers. That attitude is no doubt the root of the problem. If I took that attitude toward my customers I'd be out of business in a year. The whole airline industry needs an attitude adjustment.