Quote:
Originally Posted by Nate2046
Well, that's on me for wording it poorly. Certainly 99% of the passengers I've flown don't fall into that category. That 1% however will challenge even the sunniest of dispositions. You've done a lot of travelling, spent a lot of time in airports and seen those particular individuals giving holy hell to the ticket counter, security people, and gate agents. By the time they get to the airplane they're so salty there's just no talking sense to them. I've had a passenger stick his finger into my chest and call me a p***y for not taking off into a 50 knot shear. Most of us could write a book detailing bad passenger behavior if we had the inclination.
In my current job I fly well over 100k a year as a passenger. I'm gold on United, Platinum on AA, and silver on Delta. I experience the same frustrations as all of you. I guess the difference is, I've seen both sides of the coin and choose not to take it out on the crews who are just trying to do their jobs and have no direct control over the conditions.
Apologies if you took offense at the PITA comment, wasn't directed at anyone in particular.
Oh, and I flew for a Delta subsidiary for 13 years and now for a primarily cargo airline.
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Thanks for the explanation. I have invested SO much time and money into being loyal to Delta. I would be really dismayed if I knew the staff thought I was an idiot PITA and treated me as such. I don't get that feeling at all from Delta staff. They have great attitudes. I do see see some questionable behavior from time to time, but it is negligible. The people flying up front, especially, are very well behaved.
I can only assume Scott has had a couple of bad days flying and is just venting a bit. I know he really loves his passengers and does the best he can to give them an enjoyable flight
Don, I share your love of flying. LOVE the feeling of boarding a plane and going through all the motions. Just cannot believe I can be flying thru the air at 600mph, 7 miles above the ground, while sipping a nice glass of wine