Wow, I knew things were getting bad but didn't know they hit levels so low.
The bulb went out in my cordless Craftsmen light and after confirming the bulb was proprietary (of course) I saw they carried them at Sears so I headed over since the price wasn't as bad as I thought it would be ($4).
First off, its a ghost town. I know being 2pm on a Thursday would be slow, but I did not see one single customer besides myself after wandering around the tools area for about 10 minutes.
Found a similar bulb but wasn't the right one so I walked up to the cashier area that had 3 workers all standing around doing absolutely nothing except 2 of them were on their cell phones. I asked about the bulb and barely even looking up, one of them said "sorry, we don't carry the bulbs. You might try the other location (about 30 minutes away)"
Ok fine...even though the website said they have replacement bulbs in store. I walked over to the cordless tool area about 10 ft. away from the cashier just to browse and see if they had any good deals. Within 10 seconds a 4th worker walked up to me and handed me the right bulb. Apparently they do have them, hanging, no joke, 10 feet from where they all told me they didn't carry them.
I walked back to the cashier and told them "apparently you were wrong" and of course they play dumb saying things like "I didn't know we carried those, where were they?"
As I was checking out, the kicker was two of the losers, er, workers starting talking about the bulbs and one said "at least you're somewhat new so you have an excuse" to which another replied "ya, I just tell people this is my first week if I don't know where things are" THIS IS ALL RIGHT IN FRONT OF ME!
The icing on the cupcake was one of the young "men" workers at the cashier desk was wearing a dress, sweater vest, knee high stockings, big black Doc Martin shoes and had a nice blue bow in his shoulder length hair. I wish I was making this up. I give Sears less than 2 years before they join Mervyn's and Montgomery Ward.