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Fairly agree on the retail employee service. 50/50 and depends on the location. Some are near brain dead to others extremely helpful.
Observations:
The Craftsman tool brand are at all Ace Hardware stores but at Sears, you can get some of the same tools up to 75% less! Its a hit or miss but they now deep discount and just pile sku's at random on the Sears clearance shelves. By chance over Christmas found some kitchen related for near pittance vs. any online such as Amazon. A big telltale something is caving in. Same for appliances..... can get some heavy discounts and far below the advertised sales. Just ask the sales clerks.
Hedge fund guru Lampert is not so much retail minded. I don't see how Sears as we know them will survive, but they own lots of property and will be interesting how it all plays out.
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