Quote:
Originally Posted by cashflyer
I like Craftsman tools.
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I used to, too, but frankly, the 3/8 ratchet I picked up for a couple of bucks at Harbor Freight gets more use than the 3/8 Craftsman ratchet. It feels better in my hand, the ratchet pawls have a more satisfying "click", and the HF tool has the reversing lever positioned better so that it doesn't sometimes reverse itself when I'm in an awkward position with the tool up in some impossible to reach crevice....
As to the lifetime guarantee....
I used to take a big handful of worn out Craftsman screwdrivers in every couple of years for lifetime replacements, but the "don't ask" lifetime guarantee has played itself out. Depending on who's working the counter, your satisfaction may no longer be guaranteed, and I'm not interested in the prospect of a hassle with some surly malcontent. Life's too short.
Used to be you could take apart the Queen Mary with one of their huge screwdrivers, and return it bent and ruined, with strapping tape holding the mushroomed handle together and they would give you a new one without so much as an arched eyebrow. Those days are gone. That ship has sailed. That dog won't hunt. Not these days..