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I only go there for craftsman tool exchanges. Years ago, I needed to exchange a diehard battery still under warranty. It had been load tested at a shop up the road, no good. It would hold a charge for a few hours, but not overnight. I knew they would have to test it for themselves, and they did. 45 minutes later they inform me that the battery is good, and that I should bring the car with the battery in it to check for a parasitic draw. I told him it wasn't the car, informing him I can charge the battery just as he did, and check it a few hours later, without ever installing it, and it would show a voltage drop.
He argued with me, and insisted that they take a look at the car. Again, I told him it's not the car, it doesn't have to be in any vehicle to go bad in a few hours. He wouldn't exchange it.
I told him, right in front of all the other irritated customers, that he could take that battery and stick it up his a$$.
The other customers applauded as I walked out the door without a new battery.
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83 944
91 FJ80
84 Ram Charger (now gone)
Last edited by mattdavis11; 01-16-2015 at 04:17 AM..
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