[legion]

I used to have a Sears credit card and spent a few thousand dollars a year there on tools. You guys can search for my threads on my air compressor and floor jack falling apart within a month of being out of warranty. Botom line, I went to the store, was told to call an 800 number, was promised full restitution on the phone and never got it. The end result was that I cancelled my Sears credit card and stopped buying tools there. That and I got sick of paying premium prices for mediocre merchandise that always had one proprietary high-wear part that was marked up 500%.

My grandfather worked for Sears for 30 or so years during its height. It used to be a quality company but they got full of themselves in the 70's, lost their way in the 80's, and have failed to keep up (much less innovate) since. The only people that you find working the floor in a Sears anymore are the least motivated individuals who don't bother to quit when they realize the whole company is a dead end.

I think their current CEO's strategy is to drive the company into the ground and sell of the assets.