[asphaltgambler]

At any dealership new OR used / sales OR service it goes like this: Your pay is pure commission no matter how they explain it or break it down. In sales you'll get some base pay weekly / 2-weeks then your BIG check is figured after the end of the month. Which is then paid typically on the 15th of the next month. Now what you don't know..............yet............ is when you've calculated what your gross should be (and counting on it) wait till you open your envelope.

Then as you stare in disbelief you see both the gross and the net is substantially lower than what it's supposed to be. So you run over to accounting and ask WTF? they intern direct you to your sales manager. He smiles as you walk in, "Yes?" You ask...he then explains why...........

You see all 'new' sales people have to pay back the 'training' cost. The experienced sales people have helped you including the manager and all that costs time. Time = money. Then you see where service has charged sales for washing the same car 73 times......................in 2 months.

Since your commission is figured on the net, not the gross sales there is all kinds on nonsense like this. Holding back pay? Of course they do! They'll say 12% (or fill in some other %) of all sales for the previous month results where customers financing doesn't go through, even though they have the car or the customer returns it for some other reason. Then you incur a 'charge back'. They can't have charge backs (you owing them) so they deduct in advance for possible charge backs.

THIS is a good one: because you're new we've decided to hold back half your commission check for the first 90 days because you need to improve. Your sales skills are not in line with our expectations so this is 'insurance' for us. If you continue botching or fail to close customers it is a potential loss for us.

Or or host of any other made up ***** that can be withheld while you're green. Imagine you're at the end of a communal dinner table. The cook hands your bowl of soup to the head of the table to pass it on down to you. He takes a spoon full, then passes it the general manager - he takes one too. Now it's in the hands of your sales manager. Instead of taking a spoon, he just puts his lips on it and takes a big gulp..............with a little backwash after. Finally it gets to you looking a little less savory and less than half full when the cook first handed it off.

Then as you stare in disbelief...........................just then cook yells that you would have gotten more but he needed to make up the the deficit last meal time.


Think this is all too severe and doesn't happen everywhere in the car business? Think again. See another thread here where the term 'Objectivism' is discussed